This Shipping Policy outlines the terms and conditions concerning the delivery of products purchased from AltrAsonix (a brand of Glamourra Bharat Private Limited).
A. Order Processing Time
- Timeframe: Orders are typically processed and shipped within 0 to 1 business day (Monday to Friday, excluding public holidays) from the date the order is placed.
- Confirmation: You will receive a shipment confirmation email with tracking details once your order has been dispatched.
B. Shipping Methods and Delivery Time
- Methods: We utilize reputable third-party logistics partners for delivery.
- Estimated Delivery: Delivery times vary based on the destination. Once shipped, delivery is generally expected within 0 to 1 business days, though delays may occur due to unforeseen circumstances (e.g., weather, carrier issues, etc.).
C. Shipping Charges
- Cost: Shipping charges, if any, will be calculated at checkout based on the order value, weight, and delivery location.
- Free Shipping: The Brand may offer free shipping promotions from time to time, subject to specific terms communicated during the promotion period.
D. Returns and Risk of Loss
- Return Window: Returns are valid for a strict period of one (1) day (24 hours) after the date of delivery. Please refer to our No Cancellation, No Return, and No Refund Policy for eligibility criteria.
- Return Cost: There is no charge (Nil cost) for processing an eligible return.
- Risk: The risk of loss or damage to the products passes to the Customer upon handover of the product to the shipping carrier.
E. Address Accuracy
- Responsibility: The Customer is responsible for providing the correct and complete delivery address. AltrAsonix is not responsible for non-delivery resulting from an incomplete or incorrect address provided by the Customer.