At altrAsonix, operated by Glamourra Bharat Private Limited, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and secure your information when you visit our website, communicate with us, or use our services.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
When you interact with us—such as filling out enquiry forms, downloading catalogues, contacting support, or purchasing products—we may collect:
- Name
- Company Name
- Email Address
- Phone Number
- Billing & Shipping Address
- GST Number (if applicable)
- Any information voluntarily submitted via forms or messages
1.2 Technical Information
When you visit our website, we automatically receive information such as:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Time and date of visit
- Cookies and tracking data
1.3 Business Information
For B2B interactions, we may collect:
- Industry details
- Product requirements
- Order history
- Service request records
2. How We Use Your Information
altrAsonix uses your information for the following purposes:
- To provide product details, quotations, and customer support
- To process orders, invoices, and deliveries
- To improve website performance and user experience
- To respond to service or repair requests
- To send catalogues, brochures, and technical documentation
- To share marketing or promotional updates (only with your consent)
- To maintain legal and regulatory compliance
- To prevent fraudulent or unauthorized activities
3. How We Share Your Information
We do not sell or share your personal information with third parties for marketing purposes.
We may share information only with:
3.1 Service Providers
Trusted partners who assist in:
- Website hosting
- Payment processing
- Courier & logistics
- Email and SMS communication
3.2 Legal and Compliance Authorities
Your information may be disclosed if required to:
- Comply with legal obligations
- Respond to court orders or government requests
- Protect our business from fraud, misuse, or security threats
4. Cookies and Tracking Technologies
Our website uses cookies to:
- Improve site functionality
- Enhance user experience
- Analyze website traffic
- Store preferences for faster browsing
You may disable cookies in your browser settings, but some features of the website may not function properly.
5. Data Security
We implement industry-standard security measures to protect your information from:
- Unauthorized access
- Alteration
- Disclosure
- Destruction
Although we follow best practices, no online platform can guarantee 100% security.
6. Data Retention
We retain your information only for as long as necessary:
- To fulfill your orders
- To provide customer support
- To comply with legal, tax, and regulatory requirements
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request correction or updates
- Request deletion of your data
- Withdraw marketing consent
- Object to processing (where applicable)
To exercise these rights, contact us using the details below.
8. Links to Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party sites.
We recommend reviewing their privacy policies before providing any information.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact:
altrAsonix (A Brand of Glamourra Bharat Private Limited)
Email: sales@altrasonix.com
Phone: +91 9599711448 / 49